Aaron-Taylor Cooper
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Recent activity by Aaron-Taylor Cooper-
GoTo | Troubleshooting Common Issues
Objective:To provide detailed instructions on how to troubleshoot common issues related to GoTo. 1. Issue(s)End-users are stating that they having connection issues with GoTo. 2. How-To/Troublesho...
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User Management | How To Change Office 365 (Microsoft 365) Password
Objective:To provide detailed instructions on how to change or reset Microsoft 365 password 1. Issue(s)End-users want to know how to change/reset password 2. How-To/Troubleshooting Steps ✅Step 1...
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Outlook | Creating Microsoft Teams Meetings
Objective:To provide detailed instructions on how to create "Teams" meetings in Outlook Issue(s)End-users want to know how to create a Microsoft "Teams" meeting using Outlook. 2. How-To/Trouble...
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Printer | How to Connect a Printer to PC
Objective:To provide detailed instructions on how to connect a printer to a end-user PC. 1. Issue(s)End-users want to know how to connect a printer to their PC 2. How-To/Troubleshooting Steps✅Ste...
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DotClaims | Police Reports Aren’t Opening in DotClaims
Objective:To provide detailed instructions on how to troubleshoot a DotClaims issue. 1. Issue(s)End-user states they are not able to view Police Reports and other documents from DotClaims 2. Ho...
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PC | Computer Running Slow?
Objective:To provide detailed instructions on how to troubleshoot a slow or lagging PC 1. Issue(s)End-users are stating that there computer is running slow or having performance issues2. How-To/Tro...
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PC | Microphone Not Working
Objective:To provide detailed instructions on how to book a desk, meetings, huddle and conference rooms.🔍 Step 1: Basic ChecksMake sure the mic is plugged in properly (if external).Check physical m...
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Chrome | How to transfer chrome bookmarks
Go to the 3 dots in the top right corner next to your profile picture. Choose “Bookmarks and lists.” Then choose the Bookmark manager | chrome://bookmarks/ Once in Bookmark Manager choose the 3 dot...
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How To Send Encrypted Email (Outlook)
To send an encrypted email, you would choose “New Email”.Step-by-Step:Compose a new email or open a draft.Go to the Options tab in the ribbon.Click on Encrypt (it may be shown as a lock icon).Choos...
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How to Clear Cache (EDGE)
Open Microsoft Edge.Click the three-dot menu (⋯) in the top-right corner.Select Delete browsing dataIn the pop-up window: Check "Cache images and files".Set the Time range to "All time" (or choose ...