Objective:
To provide detailed instructions on how to setup rules in SharePoint to send emails
1. Issue(s)
End-users are stating that they are not receiving emails from SharePoint
2. How-To/Troubleshooting Steps
✅ Step 1: Make sure you have access
✅ Step 2: Automate
At the top of the SharePoint section, click on Automate> Rules> Create a rule.
✅ Step 3: Choose the condition
Next you will choose the condition for the email creation to be sent.
✅ Step 4: Create a rule
Enter the parameters for the rule you want created, once completed choose Create.
✅ Step 5: Check for rule creation
Once the rule is created you can now manage it by going to the top of the SharePoint section, click on Automate> Rules> Manage Rules. You can toggle rules on/off. (You have an option to create a rule here as well).
If issue persists or you need further assistance, please submit a ticket by emailing servicedesk@aainsco.com