Objective:
To provide detailed instructions on how to send encrypted emails in Outlook
- Issue(s)
End-users want to know how to send encrypted emails using Outlook
2. How-To/Troubleshooting Steps
✅ Step 1: Compose a new email or open a draft.
Go to the Options tab at the top of the screen.
✅ Step 2: Encrypt the email prior to sending.
Click on Encrypt (it may be shown as a lock icon).
Choose one of the following (depending on your organization's settings):
Encrypt-Only
Do Not Forward
Confidential
Write your message and click Send.
If issue persists or you need further assistance, please submit a ticket by emailing servicedesk@aainsco.com