Outlook | How To Send Encrypted Email

Objective:
To provide detailed instructions on how to send encrypted emails in Outlook

1. Issue(s)

End-users want to know how to send encrypted emails using Outlook

  2. How-To/Troubleshooting Steps

✅ Step 1: Compose a new email or open a draft.

Go to the Options tab at the top of the screen.

✅ Step 2: Encrypt the email prior to sending.

Click on Encrypt (it may be shown as a lock icon).

Choose one of the following (depending on your organization's settings):

Encrypt-Only

Do Not Forward

Confidential

Write your message and click Send.

If issue persists or you need further assistance, please submit a ticket by emailing servicedesk@aainsco.com